Last Updated: November 24, 2025
Introduction
OcturionTech Limited ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website octuriontech.com, use our services, or interact with us.
Your Privacy Matters: We are committed to transparency and compliance with data protection regulations including the General Data Protection Regulation (GDPR), UK Data Protection Act 2018, California Consumer Privacy Act (CCPA), and Nigeria Data Protection Regulation (NDPR).
1. Information We Collect
1.1 Personal Information You Provide
We collect personal information that you voluntarily provide when you:
- Contact Us: Name, email address, phone number, company name, and message content
- Request Services: Business requirements, project specifications, budget information
- Create an Account: Username, password, billing information, payment details
- Subscribe: Email address for newsletters and updates
- Provide Feedback: Survey responses, testimonials, reviews
1.2 Automatically Collected Information
When you visit our website, we automatically collect:
- Device Information: IP address, browser type, operating system, device identifiers
- Usage Data: Pages visited, time spent, click patterns, referring URLs
- Location Data: General geographic location based on IP address
- Cookies: Session data, preferences, authentication tokens
1.3 Information from Third Parties
We may receive information from:
- Business partners and service providers
- Social media platforms (if you connect your accounts)
- Publicly available sources for business intelligence
- Payment processors for transaction verification
2. How We Use Your Information
We use your personal information for the following purposes:
2.1 Service Delivery
- Providing and maintaining our IT services
- Processing your requests and transactions
- Creating and managing your account
- Delivering customer support and technical assistance
2.2 Communication
- Responding to your inquiries and requests
- Sending service-related notifications
- Providing updates about our services (with consent)
- Marketing communications (with your permission)
2.3 Business Operations
- Processing payments and maintaining financial records
- Analyzing usage patterns to improve our services
- Conducting research and development
- Managing security and preventing fraud
2.4 Legal Compliance
- Complying with legal obligations
- Responding to legal requests and preventing harm
- Enforcing our terms and conditions
- Protecting our rights and interests
3. Legal Basis for Processing (GDPR)
Under GDPR, we process your personal data based on:
- Consent: You have given clear consent for processing your personal data for specific purposes
- Contract: Processing is necessary to fulfill our contract with you
- Legal Obligation: Processing is required to comply with legal obligations
- Legitimate Interests: Processing is necessary for our legitimate business interests (unless overridden by your rights)
4. Sharing Your Information
We may share your information with:
4.1 Service Providers
Third-party vendors who perform services on our behalf:
- Cloud hosting providers (AWS, Azure, Google Cloud)
- Email service providers (for communication)
- Payment processors (for billing and transactions)
- Analytics services (Google Analytics, etc.)
- Customer support platforms
4.2 Business Transfers
In connection with mergers, acquisitions, or sale of assets, your information may be transferred to the acquiring entity.
4.3 Legal Requirements
When required by law or to:
- Comply with legal processes (court orders, subpoenas)
- Protect our rights, property, or safety
- Investigate fraud or security issues
- Enforce our terms and conditions
Your Data is Safe: We never sell, rent, or trade your personal information to third parties for their marketing purposes.
5. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations (tax, accounting requirements)
- Resolve disputes and enforce agreements
- Maintain business records and security
Typical Retention Periods:
- Active customer data: Duration of relationship + 7 years
- Contact inquiries: 3 years from last contact
- Marketing data: Until you unsubscribe + 1 year
- Financial records: 7 years (UK legal requirement)
6. Your Privacy Rights
Depending on your location, you have the following rights:
6.1 GDPR Rights (EU/UK Users)
- Right to Access: Request copies of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your data ("right to be forgotten")
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Receive your data in a portable format
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Withdraw consent at any time
6.2 CCPA Rights (California Users)
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of sale of personal information
- Right to deletion of personal information
- Right to non-discrimination for exercising rights
6.3 How to Exercise Your Rights
To exercise any of these rights, please contact us at:
- Email: privacy@octuriontech.com
- Phone: +44 7495030300
- Mail: 11 Chatworth Road, Croydon London, UK
We will respond to your request within 30 days (GDPR) or 45 days (CCPA).
7. Data Security
We implement robust security measures to protect your personal information:
7.1 Technical Safeguards
- Encryption: TLS/SSL encryption for data in transit
- Secure Storage: Encrypted databases and secure servers
- Access Controls: Role-based access and authentication
- Firewalls: Network security and intrusion detection
- Regular Audits: Security assessments and penetration testing
7.2 Organizational Measures
- Employee training on data protection
- Confidentiality agreements with staff and vendors
- Data breach response procedures
- Regular security policy reviews
Data Breach Notification: In the event of a data breach, we will notify affected individuals and relevant authorities within 72 hours as required by GDPR.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience:
8.1 Types of Cookies We Use
- Essential Cookies: Required for website functionality
- Performance Cookies: Analytics and usage tracking (Google Analytics)
- Functional Cookies: Remember your preferences
- Marketing Cookies: Track conversions and ad performance (with consent)
8.2 Managing Cookies
You can control cookies through:
- Browser settings (block or delete cookies)
- Our cookie consent banner
- Opt-out tools for specific services (Google Analytics opt-out)
Note: Blocking essential cookies may affect website functionality.
9. Third-Party Services
Our website may contain links to third-party websites and services:
- Google Analytics: Website analytics and performance monitoring
- Formspree: Contact form processing
- Social Media: Facebook, Twitter, Instagram integration
- Payment Processors: Secure payment handling
These third parties have their own privacy policies. We are not responsible for their practices. We encourage you to review their policies before providing any information.
10. International Data Transfers
Your information may be transferred and stored in countries outside your residence:
- Our primary servers are located in the UK and EU
- Some service providers may be located in other countries
- We ensure adequate safeguards through:
- Standard Contractual Clauses (SCCs)
- Privacy Shield compliance (where applicable)
- Adequacy decisions by EU Commission
11. Children's Privacy
Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 16, we will delete it immediately.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@octuriontech.com.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect:
- Changes in our practices
- New legal requirements
- Technological developments
- Service improvements
We will notify you of significant changes by:
- Posting the updated policy on our website
- Updating the "Last Updated" date
- Sending email notifications (for material changes)
Continued use of our services after changes constitutes acceptance of the updated policy.